If you're looking for a speaker who will challenge your audience to rethink how they communicate expectations — and give them a framework they'll actually use Monday morning — you're in the right place.
Your team isn't struggling because it lacks talent. They're struggling because no one has taught them how to talk about what they actually expect from each other. That's where I come in.
Misalignment costs organizations millions of dollars every year — and most of it traces back to expectations that were never clearly communicated. I help your people fix that.
Empowering Global Organizations
30
Years of Experience
600
Keynotes
20
Countries
15
Industries
ABOUT
JC Quintana
Fifteen years ago, I made a startling discovery: more often than not, customers, employees, and partners leave companies because their expectations about people, processes, or technology were never properly discussed.
This realization hit home for me. I reflected on my own experiences as an entrepreneur and executive leader. I've seen firsthand the devastating impact of misaligned expectations—losing valuable clients and talented team members, or watching good technology go to waste because we lacked a meaningful way to discuss expectations regarding outcomes, behavior, or adoption.
Today, I'm passionate about helping businesses avoid this pitfall. I believe that by harnessing the power of expectation conversations, we can create better opportunities to discuss profitable, meaningful, and realistic outcomes. No matter the industry or audience, misaligned expectations hinder great people, initiatives, and innovation from achieving their full potential.
