Learning Programs

Online and On-site

Learn Our Framework Human-centered Design Thinking Soft Skills

Learn Our Framework

Expectation Management Skills

Learn the skills that lead to more profitable business relationships and psychologically safe workplaces. Learn more about our private workshops and public workshops hosted at universities throughout North America.

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Connecting Expectations Management to Innovation

HUMAN-CENTERED DESIGN THINKING

What is better than clarifying business relationship expectations? To envision ways to meet them in new, innovative, and profitable ways. A learning experience that teaches the fundamentals of human-centered design with a focus on creating solutions that support customer and employee expectations.

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Learn the Skills That Keep You Relationship-focused

Become a Business Relationship Ninja

We proudly partner with ExperienceYes to offer soft-skills programs that measure and deepen peer and client relationships. The Relationship-focused journey of definition and envisioning continues with soft skills that help your teams materialize the Relationship-focused vision and become trusted advisors.

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