Author JC Quintana
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Business and children books.
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"...an entertaining and powerful storyteller..." Alaska Airlines
Speaking Frankly About Business Relationships:
About the psychology of expectation conversations.
Speaking Frankly About Customer Relationship Management
About customer relationship & experience strategies.
Speaking Frankly About Conversation Intelligence
About adopting conversation intelligence AI.
The Customer Train
An allegory on the transactional nature of business and how to fix it.
A Life In the Day of Bill the Fly
A story about cherishing life.
The Heart of the Forrest
A story about overcoming prejudice and discrimination.
Good Morning, Cookie MooMoo
A story about celebrating positivity and joy.
The Angry Little Hornet Digs Deep
A story about overcoming anger.
